Your information, handled responsibly
We collect request details so we can coordinate your experience and reply with availability and next steps. This page explains what we do and how you can control updates.
What we collect
When you submit a request, we receive the information you provide (such as your name, email, phone, preferred date, and message). This helps us understand your group and respond with accurate planning details.
If you opt in to email updates, we may use your email to share request-related communication and reminders.
How we use it
We use your details to coordinate your requested experience, communicate with you about availability and logistics, and provide support if you have questions.
We aim to keep communication relevant and minimal—so you only receive what you need for your plans.
Sharing information
We may share request details with the relevant local operators or guides responsible for delivering the experience, as needed to fulfill your request. We only share what’s necessary to coordinate.
Your choices
You can opt out of email updates if you included the checkbox during your request. If you want changes to your information, contact our support team and we’ll help where we can.
Data use in plain language
Your request helps us plan and respond. We don’t sell personal information. If you have questions about how your information is used, reach out through the support page.
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